Constellation

Points are showing incorrect number


#1

I’ve refered 2 friends, so when I go to Refer Friends tab, popup window opens and says that I’ve earned 125 points. But after I close it, in top right corner it shows me that I have 0 points.


#2

Thank you so much for reporting this, @brion will take care of it :slight_smile:


#3

Question about point.
1 point = 1 DAG?


#4

@SeaInvestor we are working on a new display that will display conversion of points to DAG realtime. This will provide clarity to your question. Thanks so much for your questions. Keep them coming. :hugs:


#5

@az1 We noticed this behavior as well. Our team is working on displaying real time results of points earned - without sporadic display issues. In the case your points do not display as expected. Let me know and I will address this immediately. :slightly_smiling_face:

Keep the feedback coming. Thanks again.


#6

@brion I have brought 32 people to register to the platform so far. My total points have exceeded 1500, currently showing 1575 points. I assume this is an error, because I believe the max amount of points for bringing people to the platform is capped at 1500.

Also why are points sometimes showing as units of 25 instead of 50?


#7

Much appreciated @steven. Let me take a look and see if I can resolve this matter. @giovaroma FYI.

Brion


#8

Yeah, it is still showing 0 also after refreshing the page.


#9

Hi Steven, we have added the issue you reported to our to fix list and will we will fix the issue. Thank you for reporting this issue. :smile:


#10

Quick question Steven, the 1,575 points do you them within the pop up window or on the navigation bar next to the bell?


#11

@giovaroma By now it has become 1750 points (35 people) and this is showing in the pop up window. The navigation bar currently is showing 300 points.


#12

@giovaroma


#13

Thank you for providing the screenshot we will forward it to engineering.


#14

Great work all. We really appreciate the feedback from the community to help provide a better experience. :sunglasses:

Truly grateful. :slightly_smiling_face:

Brion


#15

Something changed. My 36 friends have now been reduced to 6. Does that mean that the 30 others didn’t register completely?


#16

Hi Steven, we have asked an engineer to look into this. We will let you know what happen once we investigate and find the reason. Thank you for reporting this issue.


#17

Awesome feedback @steven. I just saw @giovaroma’s message to the engineering team. We should have this sorted out quickly. :hugs:

Keep the feedback coming.

Brion


#18

Hi Steven, that is correct now that the point system has been corrected. An engineer has checked the database and 6 users have only signed up of all the invites.

Cheers,

Giovanni


#19

@giovaroma @brion It now seems to be showing correctly.


#20

problema será resolvido o mais breve possível
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